Shipping Policy

Last updated: October 13, 2025

At Rivvera, we strive to deliver your order quickly and reliably. This policy explains our processing times, domestic and international shipping options, customs responsibilities, and other important details you need to know.

Quick Summary

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • U.S. Shipping: Always free, delivered in 7–12 business days. Select premium items may take up to 14 business days.
  • International Shipping: $14.95 flat rate, delivered in 8–15 business days. Select premium items may take up to 21 business days. Free shipping on orders of $100+.
  • Customers are responsible for any customs duties and taxes in their country.
  • Tracking information will be emailed once your order ships.
  • Delivery times are estimates and may vary due to carrier delays, customs, product location, destination, or peak seasons.

This summary is provided for convenience only. Please review the full policy below for complete details.

Table of Contents

  1. Processing Time
  2. Domestic Shipping (United States)
  3. International Shipping
  4. Customs & Duties
  5. Tracking
  6. Delays

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Domestic Shipping (United States)

  • Standard Shipping: Always free, delivered in 7–12 business days after processing. Select premium items may take up to 14 business days.

International Shipping

We currently ship to the following countries (15 total):

  • Western/Northern Europe: Austria, Belgium, Denmark, France, Germany, Ireland, Luxembourg, Netherlands, Norway, Sweden, Switzerland, United Kingdom
  • English-speaking tier: Canada, Australia, New Zealand
  • Standard International Shipping: $14.95 flat rate, delivered in 8–15 business days. Select premium items may take up to 21 business days.
  • Free International Shipping: Orders of $100 or more qualify for free shipping.

Customs & Duties

International customers are responsible for any customs fees, duties, or taxes imposed by their local government.

Tracking

A shipping confirmation email with tracking details will be sent once your order has shipped.

Delays

Delivery times are estimates and may vary due to carrier delays, customs processing, product location, destination country, peak seasons, or unforeseen circumstances.

Questions about your delivery? Visit our FAQ or Contact us.